1. *Refund Eligibility:*
- Refunds will only be considered for courses cancelled by Softcrayons or in cases where we cannot offer the system as initially advertised.
- Refunds will not be granted for students who voluntarily withdraw from the course or fail to meet the course requirements.
2. *Course Cancellation:*
- If Softcrayons cancels a course, enrolled students will be notified promptly.
- Students can transfer to an alternative course or receive a full refund of the course fees.
3. *Refund Process:*
- To request a refund, students must fill out the official refund request form available at the Softcrayons administration office.
- Refund requests must be submitted within 30 days of the course start date for consideration.
4. *Refund Amount:*
- The amount eligible for a refund will be calculated based on the number of sessions or classes the student attends.
- Any administrative fees or non-refundable charges will be deducted from the refund amount.
5. *Refund Timeline:*
- Softcrayons aims to process refund requests within 15 business days from submission.
- The time to receive the refund may vary depending on the payment method and financial institution.
6. *Course Rescheduling:*
- If a student cannot attend the course on the specified start date for valid reasons, they may request to reschedule the class to a later batch, subject to availability.
7. *Non-Refundable Items:*
- Application fees, registration fees, or any other administrative charges are non-refundable.
8. *Change of Mind:*
- Softcrayons does not refund students who change their minds about attending the course after enrollment.
9. *Incomplete Courses:*
- If a student withdraws from the course before completion, no refund will be provided for the remaining classes.
10. *Extenuating Circumstances:*
- In cases of extenuating circumstances (e.g., medical emergencies), Softcrayons may consider providing a partial refund on a case-by-case basis.
11. *Contact Information:*
- Students can contact the Softcrayons administration office via phone or email for refund inquiries or to request the refund form.
By registering here, I agree to Softcroyns Terms & Conditions and Privacy Policy
By registering here, I agree to Softcroyns Terms & Conditions and Privacy Policy